Customer Service Etiquette
Customer service is a growing need across the world, consumers are expecting more.
This 8-hour course will have you well on the way to providing out of this world customer service. This course is suitable for anyone working in a customer service orientated environment.
Ignite your staff
Lighting the flame within your staff could well be the jump start you need to have a happy harmoniums working environment.
This 8- hour course will have your staff walking to same beat.
Key to successful Management
Managers across the world are being criticised on their management style by their employees. Learn the skills to connect and understand your staff better.
This 8- hour course will help you earn respect from your employees to help create a happy work environment.
Boost up- Self- Esteem Essentials- Build and Grow from within
Do you lack self-confidence? Do you feel like you are being bought down by the people that surround you?
This 8- hour course will boost your self-esteem and give you the skills to manage your self-esteem.
Learning the skills of successful presentations has never been easier, our 8- hour course will have you well on the way to giving out of this world presentations whatever the occasion.
Contact the institute for individual or group bookings on: [email protected]
The CPD Group accredited the Matt Christie Institute of Australia in November 2017 for its learning activities, events and e-learning courses across various sectors including Health & Social Care, plus many many more.